Privacy & cookie policy.
How Anderson Engineering Solutions LLC (AES Innovate) handles information when you browse this website, contact AES or order through Wix-hosted checkout, and how to choose which cookies run.
Last updated November 12, 2026.
Who we are
This website, www.aesinnovate.com, is operated by Anderson Engineering Solutions LLC, trading as AES Innovate, 2183 Belvo Rd, Miamisburg, OH 45342, United States. AES is responsible for the information described here. The website is hosted by Wix, which also runs AES’s product catalog, cart, checkout and order system.
Information we collect
Information you give us
- Talk to AES form: your name, email address, phone number if you give one, topic, product or vehicle, and message.
- Orders: at Wix-hosted checkout you enter contact, delivery and billing details and payment information. Card and PayPal payments are processed by Wix Payments and PayPal; AES receives your order, contact and delivery details, not your full card number.
- Emails and calls: anything you send to AES directly, for example to support@aesinnovate.com.
Information collected automatically
- Cart session: when you use the cart, the site creates an anonymous Wix visitor session and keeps it in first-party cookies so your cart is still there when you return.
- Technical data: like any website, the hosting service (Wix) receives your IP address, browser details and the pages requested in order to deliver the site and protect it from misuse.
- Spam protection: on the pages with the contact form (the home page and the Support page), Cloudflare Turnstile checks your browser before the form can be sent.
- Customer reviews: if the Functional setting allows it, your browser loads published reviews from Kudobuzz (see Cookies below).
How the information is used
- To answer your questions and give fitment and product support.
- To process, ship and support your orders, including returns, refunds and warranty claims.
- To keep the site, the cart and the contact form working and secure, including preventing spam and abuse.
- To keep business, tax and accounting records required for a store.
Service providers that receive information
- Wix hosts the website and runs the catalog, cart, checkout, order records and order emails. If you enter your email at checkout but do not finish, Wix may send you a cart reminder email on AES’s behalf.
- Wix Payments and PayPal process payments made at checkout.
- Resend delivers Talk to AES form messages as email to AES. The website does not keep its own copy of your inquiry; Resend keeps delivery records under its own policy.
- Google hosts AES’s email, so your inquiry and any emails you send are stored in AES’s Google mailboxes.
- Cloudflare provides Turnstile spam protection on the contact form.
- Kudobuzz hosts AES’s published customer reviews (only when Functional services are allowed).
- Shipping carriers such as UPS and USPS receive the delivery details needed to ship your order.
- Meta (Facebook and Instagram): the storefront pages of this website do not load the Meta pixel. AES has connected Meta advertising measurement to its Wix store, so Wix-hosted checkout pages may share order and visit events with Meta under Wix’s own cookie settings.
AES may also disclose information when required by law or to protect its rights, customers or the public.
Cookies and your choices
You can change your choice at any time with , also available at the bottom of every page. Your choice is stored for 6 months in a cookie named aes_consent. If your browser sends a Global Privacy Control signal, advertising services stay off.
| Category | What it does | Provider and storage | Your control |
|---|---|---|---|
| Essential | Keeps your cart and checkout session, remembers your cookie choice, and protects the contact form from spam. | AES / Wix first-party session cookies; aes_consent; Cloudflare Turnstile (no cookies on this site) | Always on |
| Functional | Loads published customer reviews on product pages and the home page. | Kudobuzz: a style cache in local storage (cssText2.0); your IP address is sent to Kudobuzz | On unless you turn it off |
| Analytics | Not used on the storefront pages. | None | — |
| Advertising | Not used on the storefront pages. | None | — |
Wix-hosted checkout and order pages are run by Wix and follow Wix’s cookie settings for AES’s store, which may include Wix statistics and Meta advertising measurement. You can also block or delete cookies in your browser settings; blocking essential cookies stops the cart from working.
How long information is kept
Inquiry emails are kept in AES’s mailboxes so AES can follow up on your question; you can ask AES to delete them. Order records are kept in AES’s Wix store for order fulfilment, returns, warranty, tax and accounting. Your cookie choice expires after 6 months. Cart sessions follow Wix’s session rules.
Your requests and rights
You can ask AES to tell you what information it holds about you, to correct it, or to delete it, by emailing support@aesinnovate.com. AES may need to confirm your identity and may keep information it must keep by law, for example order and tax records. Depending on where you live, you may have further rights under local privacy law, such as objecting to certain processing or complaining to a data-protection authority.
AES is based in the United States. Information you send is handled in the United States and by the service providers above, which may process it in other countries.
Contact and changes
Questions about this policy: support@aesinnovate.com, 937-823-5541, or Anderson Engineering Solutions LLC, 2183 Belvo Rd, Miamisburg, OH 45342. If AES changes this policy, the new version is posted on this page with a new date. Store terms for shipping, returns and warranty are on the store policies page.